When you buy a ceramic item you are buying a one off piece that has been lovingly made.
I'm afraid I do not accept returns unless an item has arrived damaged, I then require you to photograph the item and packaging (or return it to me) and I will replace it with a similar item or an item of your choosing of the same value.
I always try to send items out within 3 to 5 working days. Items brought at online events will take longer, please expect up to 14 days.
Parcels are sent by Royal mail and need to be signed for.
Due to the pieces being extremely delicate I do not advise shipping abroad, however should you like to order a piece please get in touch so I can give you an accurate postal quote. I'm afraid items sent abroad if damaged will not be re-funded.
My designs are subject to copyright and any form of plagiarism will be taken seriously.